Frequently Asked Questions

915 Glenwood Apartment Homes offers a curated collection of resort-style amenities designed for upscale intown Atlanta living, including:

• Resort-Style Swimming Pool with Sun Deck, Pergola-Covered Lounge Seating & Grilling Station
• Two-Level, CrossFit-Inspired 24/7 Fitness Center with Pool Views
• Expansive Clubroom with 22-Foot Ceilings for Resident Events & Gatherings
• Billiards Room with Dry Bar & Lounge
• Meditation Courtyard
• Dedicated Pet Spa
• On-Site Dog Park
• Bicycle Storage Room with Repair Station & Secure Racks
• Package Receiving
• Business Center
• EV Charging Stations on the First Two Levels of the Parking Deck
• Ride-Share Parking Designated Area
• Key-Fob Controlled Access Throughout the Community & Parking Deck
• Elevator Access on All Floors
• Enclosed Conditioned Corridors
• Entirely Paperless Environment with Complete Digital Services
• Electronic Front Door Locks
• 24-Hour Emergency Maintenance

Please contact the leasing office or check the Resident Portal for current pool and amenity hours.

915 Glenwood features a two-level, CrossFit-inspired fitness center open 24/7, so residents can work out any time on their own schedule. The gym overlooks the pool and offers ample space for dynamic workouts. Contact the leasing office for details on specific equipment available.

Yes. 915 Glenwood features an on-site Dog Park for residents and their pets, as well as a dedicated Pet Spa where you can give your furry family member a bath without the mess. Grant Park and Cabbagetown Park are also just a short walk from the community for additional outdoor recreation with your pets.

Yes. The community features a parking deck with key-fob access. EV charging stations are located on the first two levels of the parking deck. Designated ride-share parking is also available for added convenience. Please contact the leasing office for current parking rates, availability, and assignment details.

Yes. Washer/dryer connections are available, and select homes include an in-unit washer and dryer already installed. Contact the leasing office to confirm the specific configuration for your floor plan of interest.

All homes come fully equipped with a stainless steel appliance package including a refrigerator, oven, dishwasher, disposal, and microwave. Every apartment features European-style cabinetry, granite countertops, full kitchen islands with granite countertops, farmhouse-style sinks with gooseneck faucets, nine-foot ceilings throughout, faux wood flooring in living areas, pocket lighting, and ceiling fans in all living spaces and bedrooms. Large walk-in closets and abundant storage are included in every floor plan. Select two- and three-bedroom homes include dual vanity sinks in primary suites. All apartment homes are fully electric, eliminating the need for gas. Residents are responsible for replacing light bulbs as needed after move-in, as all lights are confirmed working at the time of move-in.

Yes. 915 Glenwood Apartment Homes warmly welcomes pets with no weight restrictions. The community features an on-site Dog Park and a dedicated Pet Spa. A maximum of 2 pets per apartment is permitted.

Yes. 915 Glenwood charges a monthly pet rent of $15 per pet per month (subject to change). Please contact the leasing office for current pet rent pricing

Pet owners pay a one-time non-refundable pet fee of $200 per pet and a refundable pet deposit of $200 per pet, plus a monthly pet rent of $15 per pet (subject to change). All pets must be screened through Petscreening.com, and residents will incur an annual fee per pet paid directly to Petscreening.com for a universal pet profile.

There are no weight restrictions. However, the following breeds are not permitted due to community insurance and safety policies: Rottweiler, Chow Chow, Presa Canario, Doberman, Akita, and Pit Bull (including American Staffordshire Terrier, Staffordshire Bull Terrier, and Bull Terrier). Please contact the leasing office with questions about specific mixed breeds.

Applying is fast and simple. Submit your application online at 915glenwood.com for a $75 application fee per applicant. An Admin & Reservation Fee of $150 plus a Good Faith Deposit of $200 ($350 total) is also required at the time of application. Applications are typically processed within 24–48 hours. Tours are free, walk-ins are welcome, and appointments are prioritized.

Up-front costs include a refundable security deposit with a minimum of $300 (subject to change based on credit score review during the application process), plus applicable leasing specials that vary. Before moving in, you will need to pay one full month of rent, which includes your base rent, monthly fees, and any one-time fees. The following month, your account will reflect a partial rent amount that covers only the portion of the month beginning on your lease start date. Contact the leasing office directly for current move-in specials and a full breakdown of first-month costs.

The minimum lease term is 6 months. Longer-term leases are also available. Short-term leases are subject to additional premiums. Please contact the leasing office for current lease term options.

The minimum lease term is 6 months. Longer-term leases are also available. Short-term leases are subject to additional premiums. Please contact the leasing office for current lease term options.

No. Apartments are unfurnished. Residents provide their own furniture and décor.

Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community’s qualification criteria.

To terminate your lease early, specific notice and fee requirements apply as outlined in your residential lease contract. Please contact the leasing office for full details on early termination.

We’re thrilled to tell you that we offer flexibility with our qualifications. We review credit and rental history through a third-party screening program. Depending on your credit profile, approval may include conditions such as an additional deposit prior to move-in. Our team’s job is to get you into your dream home!

Our corporate office can help with this request! You can reach them at 800-695-6292.

Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience.

No. Utilities are not included in rent. All homes are all-electric, eliminating the need for gas. All utilities are separately billed and metered based on actual usage. Residents also pay a monthly Home Essentials Bundle of $49, which includes: Trash Services ($15/month), Pest Control ($5/month), Package Room & Handling ($3/month), Pool Monitor and Services / Global Maintenance Services / Courtesy Officers ($10/month), and Community Liability Reimbursement ($16/month). Please contact the leasing office for details on establishing utility accounts prior to your lease start date.

Please contact the leasing office for current internet and cable providers serving the community.

Yes. The community requires participation in Protect the Apartment (PTA), a liability waiver program, at minimum the Entry Level, which also requires accompanying renter’s insurance. If you enroll in the Gold or Silver PTA levels, standalone renter’s insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.

Yes. Refer a friend who signs a lease and receive a referral reward. Ask the leasing team for full details on the current resident referral program.

No. A new security deposit is required for each apartment community. Transfer fees and advance notice requirements also apply. Contact the leasing office for specific transfer guidelines.

Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!

Prorated, or proration, is a partial rent amount that covers only the portion of the month beginning on your lease start date.

Pest control service is included in the monthly Home Essentials Bundle at $5/month. To request treatment for your unit, submit a work order through the Resident Portal. Pest control service is available through the portal.

Trash services are included in the monthly Home Essentials Bundle. Please contact the leasing office for trash disposal locations and recycling guidelines on the property. Please break down all cardboard boxes before disposal. Furniture and large bulk items require special disposal arrangements.

915 Glenwood offers a secure Package Room & Handling service included in the monthly Home Essentials Bundle. Contact the leasing office for details on package pickup procedures.

Residents enjoy outstanding everyday walkability with Kroger just a 6-minute walk away, and a Publix Super Market at Ponce within easy reach via the BeltLine trail. Krog Street Market — 6 minutes on foot — offers a mix of local eats, coffee, and boutique shopping. Madison Yards is just a 4-minute drive. Popular nearby dining and nightlife includes Gunshow (5-minute walk), Southern Feedstore, Jeni’s Splendid Ice Creams, Sweet Auburn Bread Company, The EARL, The Vortex, and Max Lager’s. Entertainment options include Pullman Yards, D.H. Stanton Sprayground, and The Eastern music venue. Grant Park, Zoo Atlanta, Cabbagetown Park, Reynoldstown Memorial Park, and Historic Fourth Ward Park are all within easy reach via the BeltLine trail. Grady Memorial Hospital is 7 minutes away, and Georgia State University is approximately 2.4 miles from the community.

915 Glenwood Apartments is located at 915 Glenwood Ave SE, Atlanta, GA 30316, in the vibrant Glenwood Park neighborhood — steps from the Atlanta BeltLine Southeast Trail. The community has quick access to I-20, I-85, and US-23. Downtown Atlanta is 5 minutes away, Krog Street Market is a 6-minute walk, East Atlanta Village is 5 minutes away, and Grady Memorial Hospital is 7 minutes away. For turn-by-turn directions, visit 915glenwood.com/mapsanddirections or contact our leasing office at (678) 839-9465.

915 Glenwood is located in the City of Atlanta school district. Nearby schools include Maynard H. Jackson Jr. High School. Please contact Atlanta Public Schools or the leasing office for current school zoning details for your specific address.

915 Glenwood has a Walk Score of 82 and is located steps from the Atlanta BeltLine Southeast Trail, providing direct pedestrian and cyclist access throughout much of Atlanta. Public transportation connections are available nearby. Please contact the leasing office for information on MARTA bus and rail routes serving the community. With direct BeltLine access, commuting without a car is a practical reality for many residents.

Tours are completely free. You can book an appointment online at 915glenwood.com or simply walk in during office hours. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and community manager are available during business hours and happy to answer questions in person.

Office Hours:

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: 1:00 PM – 5:00 PM

The leasing office is open during standard business hours. You are welcome to drop in anytime to meet with your leasing consultant or community manager. You may also reach the team by phone at (678) 839-9465 or through the Contact Us page at 915glenwood.com. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.

Yes. 915 Glenwood Apartment Homes provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.

The fastest way to request repairs is through the 915 Glenwood Resident Portal, where you can submit a work order online at any time. Our team strives to complete service requests within 48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly at (678) 839-9465. For after-hours emergencies, use the dedicated maintenance emergency line.

The following situations are treated as immediate after-hours emergencies:

• Active flooding from a sprinkler line, domestic water line, or sewer
• A flooding hot water heater
• Complete loss of electrical power (not due to non-payment)
• Fire in a unit or building
• Gas leak
• A door or lock that is not secure or working
• No functioning toilet when the unit has only one bathroom

The following are not emergencies and will be addressed within 24 hours: no A/C or heat, jammed garbage disposal, lockouts (residents must call a locksmith unless the lock is malfunctioning), no hot water, trap leaks under sinks, non-working appliances (dishwasher, washer/dryer, stove), clogged tubs or sinks (unless overflowing).

No, you are not required to be present. When submitting your work order through the Resident Portal, use the “Access Notes” field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.

If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.

Residents are welcome to personalize their home. However, significant modifications — such as repainting walls or making large holes — must be restored to original condition prior to move-out. Any unremedied damage beyond normal wear and tear will be assessed at the time of move-out and charged accordingly.