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On Call Emergency List

Emergency Hours are AFTER Leasing Office is CLOSED.

What is an Emergency?

  • Flooding Apartment – Sprinkler Line, Domestic Line, or Sewer Water
  • Hot Water Heater is Flooding
  • No power (as long as power has not been shut off for non-payment)
  • Fire in Unit or Building
  • No Air Conditioning if outside temperature is above 80 degrees.
  • Gas Leak
  • Door NOT Secured
  • No Toilet functioning if there is only ONE bathroom

What is NOT an Emergency?

  • No Air Conditioning or Heat
  • Garbage Disposal is jammed
  • Lock-outs (Resident must call a locksmith unless the lock is malfunctioning)
  • No Hot Water
  • Trap leaks (under sink drains)
  • Dishwasher, Washer & Dryer not working
  • Tub & sinks clogged, unless overflowing
  • Stove not working

*Non-Emergency calls will be attended to within 24-hours.  Upon move-in all lights in the apartment are working.  After move-in, the resident will be responsible for replacing bulbs as needed.